All returns must be shipped to the following address. Please note that the order can't be returned to a parcel shop nearby, it has to be returned directly to this address. Design Letters will not be able to pick up your returned parcel in a parcel shop.
Becher-Madsen Service
Svalehøjvej 3
3650 Ølstykke
Denmark
Note: Free return labels aren't provided. All costs related to the return are for the customer to cover.
Did you not get the answer you were looking for?
Get in touch with our Customer Service team by clicking on the Help button in the right corner, click on Get in touch then Leave a message, and choose your subject.
Our Customer Service team will return to your request by e-mail.
You can download the address label here.