We are deeply sorry to hear that your order isn't fully delivered.
If a product from your order wasn't available when we shipped it, you should have received an e-mail with information about this. Please check your spam filter before contacting our Customer Service.
If you haven't received any mail then please click on the Help button in the right corner, click on Get in touch then Leave a message and choose the subject Claims.
Our Customer Service will return to your request by e-mail, with a suitable solution for you.