Great that you have received a voucher. Now shopping is even more fun!
You can use your voucher at the check-out. On the right bar, you will find an overview of your order and a box called Discount Code, where you can fill in your voucher.
Your order value will now change. A voucher can't be added after the order is confirmed and paid.
If the voucher doesn't work, please read the terms of the voucher in the mail you have received, it might be that:
- The voucher is only valid for certain products, people, or countries
- The voucher has an expiration date
- The voucher doesn't include free shipping
- The voucher has already been used
Did you not get the answer you were looking for?
Get in touch with our Customer Service team by clicking on the Help button in the right corner, click on Get in touch then Leave a message, and choose your subject. Our Customer Service team will return to your request by e-mail.